Frequently Asked Questions

We've compiled a list of answers to common questions

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EmailusInbox is fully hosted on secure servers so there is no need to add any server / hosting from your end.

No, EmailusInbox doesn’t require you to verify any emails in your lists.

In order to send outgoing emails through EmailusInbox, you need to add SMTP relay / delivery server to your EmailusInbox account. Email campaign is sent to your delivery server and then this server delivers your email to your subscriber email list from EmailusInbox. Without adding SMTP delivery server, your email campaign will not be delivered to your subscribers.

As we use your SMTP relay account to send emails, you’ll benefit from their fantastic deliverability rates. They also fully support Domain Keys Identified Mail (DKIM) and Sender Policy Framework (SPF), so your emails will have the best chance of being read.

Yes! It is quite easy. Once you signup for EmailusInbox Plan, we walk you through every step of the process and after this you would be able to configure and integrate email service provider of your choice with EmailusInbox. Following this, you can upload an email list, create email campaign and start sending email campaign. On average, our users start sending their first campaign in under 10 minutes.

As soon as you add a third party SMTP relay server into your EmailusInbox account, bounce and complaint files are added automatically into your SMTP relay account. After you receive any bounce and complaint reports, that email get marked accordingly into your email list. Whereas any complain of subscriber responsibility is yours and EmailusInbox is not responsible of your list and your list just belongs to you and so all liability and responsibility related to it also.

Yes, EmailUsInbox provides a link through which your emails can be unsubscribed. EmailUsInbox automatically unsubscribe them if they bounce or receive complain. Email Lists uploaded by the user/ customer of EmailUsInbox inside their EmailUsInbox account is the sole liability and responsibility of the user/ customer. The Email List belongs to customer and EmailUsInbox will not share any copy of any means to other customer or itself for use.

EmailusInbox connects with all major SMTPs including Amazon SES, Mandrill, SendGrid, Sparkpost, Leadersend, Dyn, Elasticemail, MailGun, SendinBlue, MailJet, TipiMail and MailerQ.